Who are we?

We are a nonprofit organization providing services that are:

free     unbiased     confidential

We are not an insurance agency. We do not sell anything, and Missouri SHIP counselors do not ask for or accept money from clients.

Missouri SHIP has been Missouri’s official State Health Insurance Assistance Program (SHIP) since 1993. From 1993-2023, we operated as “Missouri CLAIM.”  In 2023, as part of our 30th-anniversary celebration, we changed our name from “Missouri CLAIM” to “Missouri SHIP” to clarify our mission.

 

What is a SHIP?

Every state has a State Health Insurance Assistance Program. SHIPs get funding from the federal government to provide free help with Medicare.

SHIPs cannot sell insurance, and SHIP counselors cannot work for insurance companies. SHIPs must follow federal rules to ensure they are a safe and trusted resource. They can answer your questions about Medicare, help you find out what plan is right for you, and help you check for savings on your Medicare costs!

To learn more about the National SHIP program, visit www.shiphelp.org.

Click the corresponding button below for more information on Missouri SHIP.

Who are the counselors?

Missouri SHIP has more than 200 trained and certified counselors across the state who provide free, local Medicare counseling in their communities. Counselors complete extensive training and ongoing education throughout the year to stay certified. They help individuals understand their healthcare options, navigate the Medicare system, and reduce Medicare-related costs. Some counselors are paid staff at their agencies, while others are dedicated community volunteers.

Missouri SHIP partners with trusted community organizations statewide. These Community Partners may have staff trained as SHIP counselors or host SHIP counselors for events and Medicare counseling sessions. Our Community Volunteer Counselors and Community Partners are essential to our mission.

If you want to learn more about volunteering with Missouri SHIP or becoming a Community Partner, click the corresponding button below.