Our Services
confidential Free Unbiased
We never share your information and we don’t sell anything!
How can Missouri SHIP help me?
Counseling
CounselingMeet with a trained Missouri SHIP Counselor to assist you with navigating Medicare.
Our Medicare Counselors can answer questions about:
Our Medicare Counselors can help you:
Counseling
Meet with a trained Missouri SHIP Counselor to assist you with navigating Medicare.
Our Medicare Counselors can answer questions about:
Our Medicare Counselors can help you:
Are you feeling overwhelmed? Not sure where to start?
We can help with that too!
Education
We offer educational opportunities both in person and virtual.
Course topics could include:
Outreach
Missouri SHIP has....
How can I get help?
You can get help in one of 3 ways:
Option 1:
Call
Our friendly Contact Center staff will take your name and question. A Missouri SHIP counselor will call you back within days to schedule an appointment or answer your questions.
The helpline is open from 9 a.m. to 4 p.m., Monday through Friday, excluding federal holidays.
Option 2: Online Form
Leave your information using this form 24 hours a day, 7 days a week. This will send a message directly to our Contact Center staff.
The message will work like a phone call, and a Missouri SHIP counselor will call you back.
Option 3: Events
Missouri SHIP frequently takes part in events all across Missouri. To see if we will be in your area soon, visit our community events calendar!
What will happen when the counselor calls?
When the Missouri SHIP counselor calls, they will let you know who they are and mention Missouri SHIP. They will ask you to tell them more about your questions and/or concerns. Sometimes they can answer your question during the first call. Other times they must do more research, schedule a callback, or meet with you in person.
Remember: a Missouri SHIP counselor will NEVER call you unless you ask us for help!
If you’re not sure if the person contacting you is a Missouri SHIP counselor, you can hang up and call our Contact Center at 1-800-390-3330. The Contact Center staff will be able to check if a counselor called you.
Our Services – Version 2
Education Events are classes and presentations open to the public. These events are great for individuals and community leaders who want to learn more about the basics of Medicare and Medicare-related topics.
- All
- Eastern
- Virtual
Medicare 101 – St. Louis Community College Online
March 12, 2026
From 6:00pm to 8:00pmMedicare can be confusing. Learn how Medicare works, get answers to your questions, and explore your options to choose the coverage that best fits your…
“What’s new with Medicare in 2026”
March 20, 2026
From 10:00am to 11:00amJoin us for an essential overview of the Medicare changes coming in 2026. This session will simplify policy updates and provide actionable information to help…
Medicare Counseling at St. Luke’s Hospital Chesterfield
February 10, 2026
From 10:00am to 2:30pmSign up to receive free, unbiased counseling, education, and enrollment for Medicare. St. Luke’s is partnering with Missouri SHIP to offer Medicare counseling and enrollment…
Medicare 101 at St. Luke’s Chesterfield
November 4, 2026
From 6:00pm to 7:30pmGain an understanding of the different parts of Medicare (A, B, D), Medicare Supplemental, and Medicare Advantage Plans, and find information to help you decide…
Medicare 101 at St. Luke’s Chesterfield
August 13, 2026
From 10:00am to 11:30amGain an understanding of the different parts of Medicare (A, B, D), Medicare Supplemental, and Medicare Advantage Plans, and find information to help you decide…
Medicare 101 at St. Luke’s Chesterfield
May 6, 2026
From 6:00pm to 7:30pmGain an understanding of the different parts of Medicare (A, B, D), Medicare Supplemental, and Medicare Advantage Plans, and find information to help you decide…
Medicare 101 at St. Luke’s Chesterfield
February 4, 2026
From 10:00am to 11:30amGain an understanding of the different parts of Medicare (A, B, D), Medicare Supplemental, and Medicare Advantage Plans, and find information to help you decide…
Medicare 101 – St. Louis Community College Online
June 11, 2026
From 6:00pm to 8:00pmMedicare can be confusing. Learn how Medicare works, get answers to your questions, and explore your options to choose the coverage that best fits your…
Medicare 101 – St. Louis Community College Online
May 14, 2026
From 6:00pm to 8:00pmMedicare can be confusing. Learn how Medicare works, get answers to your questions, and explore your options to choose the coverage that best fits your…
Medicare 101 – St. Louis Community College Online
February 12, 2026
From 6:00pm to 8:00pmMedicare can be confusing. Learn how Medicare works, get answers to your questions, and explore your options to choose the coverage that best fits your…
