Contact Us

Have a question about Medicare?

Call us

Our friendly Contact Center staff will take your name and question. A Missouri SHIP counselor will call you back within days to schedule an appointment or answer your questions.

The helpline is open from 9 a.m. to 4 p.m.
Monday through Friday, excluding federal holidays.


Fill out the contact form

Leave your information using the form below 24 hours a day, 7 days a week. This will send a message directly to our Contact Center staff. The message will work like a phone call, and a Missouri SHIP counselor will call you back.

Please do not send us personal information, such as your Social Security number or Medicare number, with this form. If that information is needed to help you, we will collect it later.

Missouri SHIP always respects your privacy and will never sell your information. See our privacy policy for more information.

Need Open Enrollment Help?

Our Open Enrollment Appointments are full. For help reviewing your Part D or Medicare Advantage plan before December 7th, call Medicare at:

1-800-MEDICARE (1-800-633-4227)

If you need help with something else, please call us or fill out a contact form and we will call you back after December 7th! Thank you.

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